well i went through the manul,and for the life of me i dont see how to save pacthes.i picked out an amp model,the 5150 evh and added some delay.now i got to use it.but when i shut the unit off and turned it back on it was lost.btw the amp models are pretty cool,this is my first time useing something like this to were u can pick ur amp and effects,so i caint compare the amp modeling too anything.i registered it so iam good there,and there is a hotline # to call,which i will do that on monday.iam just missing something as far as saveing pacthes.