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Videos always start with sound off

Guitar Tricks Forum > Guitar Tricks Site > Videos always start with sound off

arcanerobobrain

Full Access

Joined: 09/09/21

Posts: 2

I'm using Firefox, and I've tried on both my desktop and Samsung tablet. Every video I watch starts with the sound off and I have to click the speaker icon to turn it on. Since I obviously need sound, it's kind of annoying. Oddly, Edge doesn't do this so maybe it's just Firefox? Anyone notice this?

#1

01/02/2022
6:53:25 PM

I'm using Firefox, and I've tried on both my desktop and Samsung tablet. Every video I watch starts with the sound off and I have to click the speaker icon to turn it on. Since I obviously need sound, it's kind of annoying. Oddly, Edge doesn't do this so maybe it's just Firefox? Anyone notice this?

Ben Martin

Administrator

Joined: 04/26/10

Posts: 337

arcanerobobrain, this is a setting on your browser that you can change. We made a guide here, and the instructions for Firefox are toward the bottom:

https://support.guitartricks.com/hc/en-us/articles/360016144754-Sound-is-muted-automatically-when-starting-a-Lesson

#2

01/03/2022
1:57:41 PM

arcanerobobrain, this is a setting on your browser that you can change. We made a guide here, and the instructions for Firefox are toward the bottom:

https://support.guitartricks.com/hc/en-us/articles/360016144754-Sound-is-muted-automatically-when-starting-a-Lesson

arcanerobobrain

Full Access

Joined: 09/09/21

Posts: 2

Thanks Ben. The instructions are a little outdated. It looks like Firefox has changed their settings page a bit. The setting to change is under "Autoplay". But the videos are playing as expected now.

#3

01/03/2022
2:20:19 PM

Thanks Ben. The instructions are a little outdated. It looks like Firefox has changed their settings page a bit. The setting to change is under "Autoplay". But the videos are playing as expected now.