Google login on mobile app


daniel.antunes.lourenco
Registered User
Joined: 02/26/17
Posts: 6
daniel.antunes.lourenco
Registered User
Joined: 02/26/17
Posts: 6
12/06/2020 4:11 pm

Hi Guitar Tricks team,

I just purchased full access on the website. I used the Google login option to create my account.

When I try to use try to use the iOS mobile app I cannot see any Google login option. Only the username/password.

How I can access the iOS mobile app with the full access I have?

kind regards,

Daniel


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,476
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,476
12/07/2020 10:45 pm

Thank you for writing in! We are happy to help you with this. Please email support@guitartricks.com and we will be able to troubleshoot the issue for you.


If you have any questions, comments, or concerns, please contact us.
# 2
daniel.antunes.lourenco
Registered User
Joined: 02/26/17
Posts: 6
daniel.antunes.lourenco
Registered User
Joined: 02/26/17
Posts: 6
12/13/2020 10:09 am

Thanks - I was able to login in the mobile app by doing a "Recover Password" on the website and creating a new login and password.

Now I can loign in the mobile app with my newly create username and password and on the mobile website with the Google Login.

A bit of a strange solution, but it works.

Thanks.

Daniel


# 3
markgazel
Registered User
Joined: 08/09/20
Posts: 1
markgazel
Registered User
Joined: 08/09/20
Posts: 1
01/01/2022 10:30 am

I have the same problem, but dont like the solution.

Mark


# 4
markus.sell@gmx.com
Registered User
Joined: 10/02/22
Posts: 2
markus.sell@gmx.com
Registered User
Joined: 10/02/22
Posts: 2
10/02/2022 1:19 pm

I cannot use same username in app and website. How is my subscription then applied to the app account, when usernames are different?


# 5

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