Greetings everyone,

So I purchased a PRS SE Custom 24 about a month ago. Even though I'm a newbie, I wanted to start with a quality guitar to keep my interest. And it has! I consider this guitar to be my baby! Problem is my baby suddenly has a loose power jack. I'm hesitant to use pliers to tighten it in the event that I accidentally strip it. I'm also hesitant to use a Phillips screwdriver to unscrew the two small screws holding the power jack in, because I've never really worked on a guitar before. Does anybody have any suggestions about what I should do next? Any advice would be greatly appreciated! Thank you in advance.

By the way, I can still be returned, but I would much rather avoid that considering the logistics of boxing it up shipping it and having a replacement sent and so forth.