Streaming problem


irishfalcon
Registered User
Joined: 03/24/20
Posts: 2
irishfalcon
Registered User
Joined: 03/24/20
Posts: 2
03/09/2021 3:42 am

Hi,

Two days ago I started to have issues with streaming in app & Chrome. Video playback suffers cuts in both video and audio. My internet connection is fine, I can watch YT in HD without problems.[br]Moreover, I've been smoothly using the app with my paid account for almost a year.[br]Any idea to solve this? Do you have any related-reported issue?

Thanks,

Juan


# 1
ChristopherSchlegel
Guitar Tricks Instructor
Joined: 08/09/05
Posts: 8,346
ChristopherSchlegel
Guitar Tricks Instructor
Joined: 08/09/05
Posts: 8,346
03/09/2021 3:53 pm
Originally Posted by: irishfalcon

Two days ago I started to have issues with streaming in app & Chrome. Video playback suffers cuts in both video and audio. My internet connection is fine, I can watch YT in HD without problems.[br]Moreover, I've been smoothly using the app with my paid account for almost a year.[br]Any idea to solve this? Do you have any related-reported issue?

I encourage you to contact support @ guitartricks!


Christopher Schlegel
Guitar Tricks Instructor

Christopher Schlegel Lesson Directory
# 2
irishfalcon
Registered User
Joined: 03/24/20
Posts: 2
irishfalcon
Registered User
Joined: 03/24/20
Posts: 2
03/09/2021 6:55 pm

Thank you Chris! If the problem persists, I will.

Greetings,

Juan


# 3

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