Hi there,

We're sorry to hear about the video issues. We suggest you send a message to support here: admin@guitartricks.com

For the most part, video issues can be resolved by adjusting your resolution or trying another web browser.

To set a global resolution for all of your videos, follow these steps:

1. Go to the ACCOUNT page.

2. Click on Other Settings at the bottom of the list.

3. Set your resolution to 540p or lower.

Hopefully that helps!

Billy