View post (Hacking)

View thread

Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
11/13/2018 11:31 pm
Originally Posted by: manXcat

I can comprehend why it might take a few hours when the spam is dumped during out of local working hours, but for days? This is a reoccurring issue which really needs attention and an effective solution ASAP.

As is, it presents as unprofessional, and just as John of MT has said, shouldn't require end user reporting by email for an alert before it's acted upon.

Even free hobbbyist forums tend to fix this kind of problem with a degree of urgency not apparent here. o.O ??

BTW, I don't think the "click all boxes which don't have a bus in them" image verification or "I'm not a Robot" checkbox and other annoyingly intrusive upon members blocking pages are the answer either. They not only irritate the begeezuz out of me when they present, but inarguably, [u]they aren't working very well[/u] as an [u]effective[/u] solution.

Hi guys,

I agree with you. We definitely need to be taking care of the spam faster, and that's something we're working on.

We check the forums everyday and have caught them early as well. The spammers that hit the forum during the summer posted a number of links and advertisements that had nothing to do with us, and we've taken care of that type of spam.

The spam that is happening now, is a different type of spam that is dropping tons of posts within minutes, which clogs the forums and takes a little bit of time to remove them. As we work on a more permanent fix, we appreciate your patience and we apologize for the inconvenience.

Best,

Billy


If you have any questions, comments, or concerns, please contact us.