Avatar won't show clearly.


Mid_Life Crisis
Registered User
Joined: 04/30/18
Posts: 6

Hi, I'm new to the site (full access member) and I'm having trouble successfully uploading a cutom avatar. I've tried several different PNG and JPEG images but they all just appear as an interference pattern rather than the actual pic, not sure what I'm doing wrong?


# 0
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,232

Hi there,

Make sure the avatar meet the requirements and do not exceed these parameters:

The maximum dimensions of your custom image is 250 by 250 pixels and the file size must be less than 200kb.

I suggest trying to upload the avatar again and then if it turns out not the way you want, please take a screenshot of it and post it here so we know what's going on.


If you have any questions, comments, or concerns, please contact us.
# 2
lindell.baker
Full Access
Joined: 08/16/22
Posts: 5
Originally Posted by: Guitar Tricks Admin

Hi there,

Make sure the avatar meet the requirements and do not exceed these parameters:

The maximum dimensions of your custom image is 250 by 250 pixels and the file size must be less than 200kb.

I suggest trying to upload the avatar again and then if it turns out not the way you want, please take a screenshot of it and post it here so we know what's going on.

I see that the size limit on web site is listed as 10 mb not 200 kb. Would help a great deal if you posted this info on limits on the page where you select your custom avatar. I just wasted a couple hours due to this misinformation. Not a very good first impression.

Still not saving my changes on an image that is less than 40KB and 240x240.pixels.


# 3